This course identifies the main attributes of leadership and shows how these skills can be best utilized in the modern workplace. We look at the leading theories and models concerning leadership (including emotional intelligence, the leadership continuum and situational leadership), and guide the learner in evaluating their own leadership style. The course explains how to tell when team members are engaged, and demonstrates best practice in motivation, delegation, mentoring and empowerment. A multiple-choice knowledge check is included.
This module will help learners to develop an understanding and ability to manage recruitment...