Learn how to become a more effective leader and drive results at all levels of an organisation. This course will equip you with the skills to identify challenges in the workplace, analyse complex issues, and execute the most effective solutions to them – enabling you to develop a network of people who can run business operations the best way possible.

Course Outline:

• Managing Your Continuing Professional Development
• Managing Customer Relations
• Understanding the Management Role  
• Managing Recruitment
• Developing People in the Workplace
• Solving Problems by Making Effective Decisions
• Project Management
• Leading Innovation and Change
• Managing Stress and Conflict

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